Car Rejection Made Easy
Dealership or Finance Company refusing to take it back?
£249.95 is charged when take back is agreed. No takeback, no fee.
- No Takeback, No Fee
- No Upfront Payment
- No Impact On Credit Profile
For UK consumers only · Outcomes are not guaranteed
Your fee covers complete claims handling, expert consultation, access to our specialist partner network and comprehensive legal solutions support.
We help consumers with faulty cars on finance when the dealership or finance company refuses rejection.
£249.95 is charged when takeback has been agreed. If your car is not taken back, there is no fee.
Quick links
Stuck with a faulty car on finance?
These are the situations we help consumers with every day.
“Broken down again, weeks after the dealer said it was fixed”
Repeat breakdowns
“The same fault keeps coming back, no matter how many times it goes in for repair.”
Recurring faults
“The dealership won't answer my emails and the finance company keeps sending me back to them.”
Dealer & lender refusing
“I don't know which documents I need or how to prove the car was faulty when I bought it.”
Building the evidence
“Warning lights on a car I'm still paying for every month”
Faults on a financed car
Who we work with
Our fee includes support from our specialist legal partner.
Legal Solutions 4U · Legal partner
Organisations we contact on your behalf
The Motor Ombudsman
Vehicle and dealership complaints
Financial Ombudsman Service
Unresolved finance company complaints
We act as your appointed agent when contacting these independent bodies. They are not our partners and do not endorse us. You can contact them yourself for free.
Three steps to a fresh start
Step 1
Tell us about your car
Share the fault, your finance details and your documents securely online.
Step 2
We build your claim
We arrange an inspection, prepare the evidence and deal with the dealer and lender.
Step 3
Get your car taken back
We handle the takeback. Transportation and storage are arranged separately at additional cost.
The full service. One simple price.
£249.95 is charged when takeback has been agreed. If your car is not taken back, there is no fee. Read our consumer information before choosing assistance.
Full inspection
We arrange an independent inspection to prove the fault.
Evidence & legal
We prepare every piece of evidence, backed by our legal partners.
Collection & storage
Can be arranged separately. Transport and storage carry additional charges.
Finance agreement support
Credit-file outcomes are not guaranteed. Keep paying unless your lender agrees otherwise.
Support from start to takeback
Your questions, answered
Can you help if the dealer refuses my rejection?
Our advertised service includes case review, inspections and evidence preparation.
How much does the service cost?
£249.95 is charged when takeback has been agreed. If your car is not taken back, there is no fee.
Which documents should I send?
Your finance agreement, sales invoice, repair records, correspondence with the dealership or lender, and photos of the fault.
Can you transport and store the car?
Transportation and storage are not included in the £249.95 handling fee. They are arranged separately and charged in addition — obtain written confirmation of the costs before agreeing.
Should I stop paying my finance?
Do not stop payments without agreement from your lender. Stopping payments can cause arrears and affect your credit file. No credit-file outcome is guaranteed.
Can I complain without paying for help?
Yes. You can complain to your dealer and lender yourself for free. Eligible unresolved complaints about your finance provider can be referred to the Financial Ombudsman Service for free.
Let's get you started
£249.95 is charged when takeback has been agreed. If your car is not taken back, there is no fee.
Start my claim