How it works

Our aim is to help resolve faulty-car disputes. Rejection and credit-file outcomes are not guaranteed.

1. 01

   Initial enquiry

   Request a call or submit an enquiry online. This does not commit you to a paid service or authorise representation.

2. 02

   Upload your documents

   Your finance agreement, sales invoice, repair records, photos — upload them securely online.

3. 03

   Independent inspection

   We arrange a full inspection to document the fault professionally.

4. 04

   Evidence pack

   We prepare all the evidence and send it to the dealership and finance company by email.

5. 05

   We handle every reply

   No more arguing with the dealer. We deal with them so you don't have to.

6. 06

   Takeback

   Once agreed, we can collect and store the car until the finance company takes it back.