“My car broke down within weeks of buying it”

Faults that appear soon after purchase are often the strongest grounds for rejecting a car.

The first 30 days

Under the Consumer Rights Act 2015 you have a short-term right to reject a faulty car within 30 days of taking delivery.

Up to six months

If a fault appears within six months, it is generally presumed to have been there when you got the car, unless the supplier can show otherwise.

How we can help

We arrange an inspection to record the fault and use it to show it was present at or before the time of purchase.

Let us take it from here

We provide takeback handling with your car finance lender and a full vehicle inspection assessment — all for only £249.95. This fee is payable when we take on your case.

Start my claim

You do not have to use a paid service. You can complain directly to your dealership or finance provider at no cost. If your complaint is not resolved, you may be able to refer it to the Financial Ombudsman Service, also free of charge. You are welcome to come back to us at any point, and we will review your case in full for the same £249.95 fixed fee. This guide is general information, not legal advice. Legal disclaimer.